Description
Mastering effective communication skills is vital to building a practice. These skills include writing and sending hundreds of letters. However, writing effective letters takes time and requires more than just good spelling, correct punctuation and attractive stationery. In this book, Dr. Peter Fernandez provides you with over 500 complete letters for many situations and objectives including welcoming new and former patients, thanking patients for referrals, explaining payment of fees, answering patients’ questions, seasonal letters, referral stimulators, soliciting attorneys, handling missed appointments, new office announcement, increasing fees, and more!
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