20 Reasons Why Patients Refer

20 Reasons Why Patients Refer

Imagine obtaining referrals to your office on a weekly basis because of the professionalism of your own CA’s! Don’t lose patients, obtain them! Too many doctors are losing patients because of the poor way they are treated. Once again, Susan Williams uses...
CA Do’s and Don’ts

CA Do’s and Don’ts

We get many phone calls telling us that our CA has done this or that. Sometimes it is out of ignorance and sometimes they just like to do things their own way. Other times, they just don’t care. Susan will straighten things out on how to do things the right way...
How to Be an Indispensable CA

How to Be an Indispensable CA

So you feel that your CA’s just don’t work hard enough? Do you feel they just don’t get the picture of what their work is all about? Do you feel they need to move up a few levels and become more motivated, and improve their attitude? Susan Williams...